Incomplete, misleading, abusive, or misdirected notices may delay review. Never include private keys, seed phrases, passwords, or other secret credentials.
1. Purpose of This Page
This page provides a central point for official communications concerning MyCoinEdge, its services, legal policies, privacy practices, publisher tools, APIs, payment-enabled features, intellectual property, and security.
Use the category that best matches your issue and include enough detail to allow reasonable verification and review.
2. Contact Categories
3. General Legal Notices
A general legal notice should identify the sender, the represented party if applicable, the nature of the matter, the relevant agreement or transaction, the relief requested, and a reliable method for response.
Sending a notice does not create an attorney-client, fiduciary, agency, settlement, waiver, or confidential relationship.
4. Privacy Requests and Appeals
Privacy requests should clearly state the right being exercised and provide enough information to verify identity and locate relevant records.
Do not send private keys, seed phrases, or secret credentials. Additional verification may be required to prevent unauthorized access, correction, or deletion.
5. Copyright and Trademark Notices
Copyright notices and counter-notices must include the information required by the Copyright & DMCA Policy and applicable law.
Trademark complaints should identify the mark, registration information if available, the disputed use, exact location, basis for the claim, and requested action.
6. Security Reports
Security reports should include a clear description of the issue, affected URL or system, reproduction steps, observed impact, relevant timestamps, and safe supporting evidence.
Do not access data beyond what is necessary to demonstrate the issue. Do not publish, exploit, sell, or use a vulnerability to harm users or systems.
7. Abuse Reports
Abuse reports may concern fraud, phishing, impersonation, malware, spam, scraping, reverse engineering, payment bypass, unauthorized widgets, illegal content, or violations of the Acceptable Use Policy.
Include exact URLs, widget IDs, transaction IDs, timestamps, screenshots, or other reliable evidence where available.
8. Publisher and Webmaster Matters
Publisher or webmaster communications should include the business name, account identifier, widget ID, approved domain, relevant page URL, wallet address if applicable, and a description of the issue.
Independent publishers remain responsible for their own websites, pricing, customers, taxes, privacy practices, legal compliance, and payment destinations.
9. Wallet, Payment, and Delivery Matters
Payment-related communications should include the transaction ID, date and time, network, asset, amount, sender and recipient wallet addresses, requested service, and observed result.
Never provide a private key, seed phrase, password, recovery code, or secret wallet credential.
10. Information Required for Review
Where applicable, include:
- your full name and business or organization name;
- your role and authority to act;
- a reliable email address and other contact information;
- the relevant URL, account, widget, API, transaction, wallet, or publisher identifier;
- a complete factual description of the matter;
- supporting documents or evidence that you are authorized to provide;
- the specific action or resolution requested; and
- any legally required statements or signatures.
11. Service of Process and Formal Legal Delivery
Ordinary website forms, support messages, social-media messages, or general email may not constitute valid service of process or legally sufficient formal notice.
Formal service must comply with applicable law and any address or method designated by the responsible legal entity or registered agent.
12. Review and Response Times
Communications are reviewed according to urgency, legal requirements, completeness, complexity, and available evidence.
Submission does not guarantee a particular response time or requested outcome, except where applicable law requires otherwise.
13. Confidentiality and Sensitive Information
Do not send confidential, privileged, proprietary, personal, financial, or security-sensitive information unless it is necessary and you are authorized to disclose it.
Sending information does not create an attorney-client relationship or guarantee confidentiality. Information may be shared with authorized advisers, service providers, insurers, investigators, regulators, courts, law enforcement, or affected parties where reasonably necessary or legally required.
14. Protected Parties
Notices may be processed by or on behalf of MyCoinEdge, KepAIx, present and future owners, operators, officers, employees, contractors, developers, webmasters, publishers, affiliates, licensors, technology providers, hosting providers, payment providers, professional advisers, successors, and assigns as reasonably necessary.
15. Changes to This Page
Contact categories, procedures, designated recipients, and delivery methods may be updated. The effective date at the top will be revised when material changes are made.
16. Current Contact Method
Official correspondence may be submitted through the contact method published on MyCoinEdge until a specific legal, privacy, copyright, security, or registered-agent contact is added to this page.
Website: https://mycoinedge.com/
Before final legal launch, qualified counsel should insert the approved mailing address, legal email, privacy contact, DMCA agent information, and registered-agent details where applicable.